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View all questions > Our Series Q & A > Defender Series Q & A

Customer Questions & Answers for
iPhone 4 Defender Series Case

Our iPhone 4S cases also fit your iPhone 4. Check them out ! Your iPhone 4 has become a big part of your life. With FaceTime video, retina display, multitasking, HD video recording and more–you've got a lot to lose. You won't find a tougher case than the iPhone 4 Case Defender Series from OtterBox. This rugged iPhone 4 case offers top-notch protection in just about any environment. The iPhone 4 Defender Series case is built out of a high-impact polycarbonate shell, resilient silicone and a clear protective membrane for screen protection. If you're worried about damaging your iPhone 4, don't sweat it, OtterBox has it covered.
Customer Questions & Answers:
174 Questions
 | 
166 Answers
Overall Rating:
4.106 out of 5
4.1
out of
5

Questions & Answers for iPhone 4 Defender Series Case

Question
Is there a larger picture of how to open the case than on the inside of the box?
asked 3 years, 5 months ago
by
Anonymous
on iPhone 4 Defender Series Case
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please see our case instructions page and videos:

http://www.otterbox.com/apple-instr...
answered 3 years, 5 months ago
by
Chris
Otter HQ
0points
0out of 0found this answer helpful.
Question
Will you offer replacement parts?
If outer screen protector gets scratched or damaged can it be replaced? If silicone outer shell gets damaged, can it be replaced?
asked 3 years, 10 months ago
by
SearchEnginePro
on iPhone 4 Defender Series Case
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please contact OtterBox Customer Service at 888.695.8820 to order replacement parts under warranty.
answered 3 years, 9 months ago
by
Chris
Otter HQ
+1point
1out of 1found this answer helpful.
Question
Is there a way to get rid of the artifacts (Defender)( Between The Protective Screen and the Iphone Glass)
These visual artifacts appear when you select apps or icons . A splotchy bubble type artifact is between the glass and the otter box protective screen. I have only had my otter box defender a few days and I do not like the artifact. Is there a way to prevent this?
asked 3 years, 10 months ago
by
bryanh
on iPhone 4 Defender Series Case
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If you have a third-party screen protector installed, please remove it from the device. If not, please contact OtterBox Customer Service as you may have a defective case.
answered 3 years, 9 months ago
by
Chris
Otter HQ
0points
0out of 0found this answer helpful.
Question
Does this case have a place to connect a lanyard? I use my iPhone as a GPS device and I really need a lanyard connection.
asked 3 years, 10 months ago
by
mnm1007
on iPhone 4 Defender Series Case
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
This case does not have an area to accommodate a lanyard.
answered 3 years, 9 months ago
by
Chris
Otter HQ
0points
0out of 0found this answer helpful.
Question
Is there an armband made that works with an iPhone 4 in an Otterbox?
I don't want to have to take my phone out of the Otterbox every time I go running, but it's too big for any of the armbands I've seen for my phone when it's in the case.
asked 3 years, 10 months ago
by
Anonymous
on iPhone 4 Defender Series Case
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We don't currently produce any armbands at this time, but there may be third-party armbands that would be compatible. Unfortunately, we're unable to offer a specific recommendation.
answered 3 years, 9 months ago
by
Chris
Otter HQ
0points
0out of 0found this answer helpful.
Question
How long is the belt clip?
I'm wondering if the belt clip is long enough to fit on a 2.25" law enforcement duty belt.
asked 3 years, 10 months ago
by
AndyC
on iPhone 4 Defender Series Case
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The belt clip accommodates a belt of up to 1.75".
answered 3 years, 9 months ago
by
Chris
Otter HQ
0points
0out of 0found this answer helpful.
Question
i bought a iphone4 defender recently and the earphone jack hole in the case does not line up with the iphone earphone jack. please help...
asked 3 years, 9 months ago
by
dhej
on iPhone 4 Defender Series Case
+1point
1out of 1found this question helpful.
1 answer
Answers
answer 1
Actually, the port cover is correct. The hole in the port cover is intended to leave open access for the noise-cancelling mic. To use headphones you need to open this port cover. This cover prevents dust and dirt from entering the device when the headphone jack is not in use.
answered 3 years, 9 months ago
by
Chris
Otter HQ
+1point
1out of 1found this answer helpful.
Question
On the otterbox defender case for the Iphone 4, is the belt clip removable, not the overall case just the belt clip part?
On the belt holster, is the belt clip removable for the otterbox defender series?
asked 3 years, 9 months ago
by
Bash
Tampa, Fl
on iPhone 4 Defender Series Case
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The belt clip is attached to the holster and is not designed to be removable.
answered 3 years, 9 months ago
by
Chris
Otter HQ
0points
0out of 0found this answer helpful.
Question
Is the Defender belt cliping being redesigned?
I purchased the Defender case due to the belt clip which I've been used to having for years with other cell phones. I love the Otter Defender case but I find the belt cilp bulky and awkward. On several occasions it comes unclipped from my belt when sitting in the vehicle I drive. I was told they case may get redesigned and I could get the new clip when it becomes available.
asked 3 years, 9 months ago
by
Bobmac
on iPhone 4 Defender Series Case
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The holster for the iPhone 4 Defender Series case is a new design based on customer feedback and internal testing and has garnered a favorable response. While things could always change, we have no current plans to redesign the holster.
answered 3 years, 9 months ago
by
Chris
Otter HQ
0points
0out of 0found this answer helpful.
Question
Do you have a car mount for the Defender?
I love the Defender, but on a recent cross country trip really wished for a gimballed car mount.
asked 3 years, 9 months ago
by
Anonymous
Portland OR
on iPhone 4 Defender Series Case
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We don't produce any mounts of our own, but our friends at RAM Mounts produce mounts and cradles that work with our cases.

http://www.ram-mount.com/
answered 3 years, 9 months ago
by
Chris
Otter HQ
0points
0out of 0found this answer helpful.
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