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Customer Questions & Answers for
BlackBerry Bold 9700/9780 Defender Series Case

The OtterBox Defender Series case for the BlackBerry® Bold™ 9700/9780 smartphone provides the ideal solution for those looking for just the right amount of protection. With three layers of protection you can rest assured that your smartphone will be safe. All features, keys and ports are accessible through the case, providing you with a unique, interactive safeguard. Included with this case is a holster style ratcheting belt clip.
Customer Questions & Answers:
15 Questions
 | 
14 Answers
Overall Rating:
3.083 out of 5
3.1
out of
5

Questions & Answers for Otterbox BlackBerry Bold 9700/9780 Defender Series Case

Question
Is the case completely sealed?
i cannot tell from the picture... but i have a problem with being a welder i get allsorts of metal debris in the speaker slot at the back of the device. so i really need to make sure this product will stop little metal bits completely from getting into my phone.
asked 3 years, 5 months ago
by
nizzles
on BlackBerry Bold 9700/9780 Defender Series Case
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The case fits flush to the device but is not designed to form a seal.
answered 3 years, 5 months ago
by
Chris
Otter HQ
0points
0out of 0found this answer helpful.
Question
Do you have a different style case?
We have several Blackberry Bolds with the Defender Case. We find that the case does not secure the phone properly, allowing it to fall out of the case easily during the normal course of our business. The case on the Curve was much more secure and the only time the phone fell out is if you didn't place it in the case properly. This case style may work fine for salespeople in suits and ties, but is not secure enough for the industrial or service sectors who are crawling around machines, climbing ladders and such.
asked 3 years, 5 months ago
by
Anonymous
on BlackBerry Bold 9700/9780 Defender Series Case
+2points
2out of 2found this question helpful.
1 answer
Answers
answer 1
We have revised the case to alleviate this problem. Please contact OtterBox Customer Service at 888.695.8820 to order replacement parts under warranty.
answered 3 years, 5 months ago
by
Chris
Otter HQ
0points
0out of 0found this answer helpful.
Question
Is there a better belt clip for the bold 9700 defender case.
I have bought 2 new defender cases and both have broken the side of the belt clip within 2 months. Is there a different clip more like the curve clips. I find the phone falls out of the clip very easily.
asked 3 years, 5 months ago
by
shawn
ontario, canada
on BlackBerry Bold 9700/9780 Defender Series Case
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We have revised the case to alleviate this problem. Please contact OtterBox Customer Service at 888.695.8820 to order replacement parts under warranty.
answered 3 years, 5 months ago
by
Chris
Otter HQ
0points
0out of 0found this answer helpful.
Question
New Holster design?
I see the other questions and some of the responses about the belt clip, etc.... Is there a new design Holster, one that will wrap around or is it the same design. I have had TWO (2) of the pinch style holsters, not very good at all!!
asked 3 years, 4 months ago
by
Irish58
on BlackBerry Bold 9700/9780 Defender Series Case
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The holster hasn't been redesigned per se. We've simply corrected the flaw that caused the device to fall out easily.
answered 3 years, 4 months ago
by
Chris
Otter HQ
0points
0out of 0found this answer helpful.
Question
Bold 9700 Defender case
I have had 3 Otterbox Defender cases over the years for my Blackberrys,but the only one that has ever given me any trouble is the holster for the 9700.I have seen from the reply to a couple of FAQ,s that you have fixed the problem of the phone dropping out.The only problem is that I live in England and I cannot seem to find out how to get hold of one could you help please
asked 3 years, 4 months ago
by
Ridgeback63
England UK
on BlackBerry Bold 9700/9780 Defender Series Case
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please contact OtterBox Customer Service at 888.695.8820 to order replacement parts under warranty.
answered 3 years, 4 months ago
by
Chris
Otter HQ
0points
0out of 0found this answer helpful.
Question
Will the 9700 ever be offered in more color? It has been available for quite some time and still has no other options like the others do. Thanks
asked 3 years, 4 months ago
by
constapp
New Brunswick, Canada
on BlackBerry Bold 9700/9780 Defender Series Case
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Just recently, we've released the "Pink is Strength" case and black/white combinations for the Commuter Series. While things can always change, I don't believe there are any plans for further colors for the Defender Series for this device.
answered 3 years, 4 months ago
by
Chris
Otter HQ
0points
0out of 0found this answer helpful.
Question
Is the key pad covered with plastic like the 8900 curve defender case
asked 3 years, 4 months ago
by
Anonymous
Jamaica
on BlackBerry Bold 9700/9780 Defender Series Case
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes it is!
answered 3 years, 4 months ago
by
Chris
Otter HQ
0points
0out of 0found this answer helpful.
Question
Will the Otterbox fit in the OEM swivel holster or should I be looking at a skin instead?
Have used skins on previous blackberries, but never a hard case. I like the OEM holster, seems to work well, but I have had instances where phones get dropped and want to minimize any damages.
asked 3 years, 3 months ago
by
cningp
Grande Prairie, Alberta
on BlackBerry Bold 9700/9780 Defender Series Case
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
This case comes with its own holster, which is the only one compatible to use with it.
answered 3 years, 3 months ago
by
Chris
Otter HQ
0points
0out of 0found this answer helpful.
Question
Did Otter sell the Clip seperately for Bold 9780
Did Otter sell the holster seperately, since mine is broke (im using Blackberry Bold 9780), and its so easy to brake, maybe you can fix it or make it like the one that Blackberry Bold 9000 product

Looking forward for the answer, since i really need it the holster, and if i can buy it seperately, i will do it quick

I use Otterbox Defender for BB 9780

I attach the picture, and the weakness spot is where you see the white, since i try to glue it...but it did not work
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asked 3 years, 3 months ago
by
Pilotgaul
Indonesia
on BlackBerry Bold 9700/9780 Defender Series Case
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Please contact OtterBox Customer Service at 888.695.8820 to order replacement parts under warranty.
answered 3 years, 3 months ago
by
Chris
Otter HQ
0points
0out of 0found this answer helpful.
Question
Can I use the OEM Blackberry docking station with the Otterbox installed?
Will the 9700 with the otterbox installed allow me to use the original docking station built by blackberry, or will I have to remove the otterbox? (docking station in question is the one that can be purchased on the blackberry website)
asked 3 years, 3 months ago
by
OtterboxArthur
Toronto, ON
on BlackBerry Bold 9700/9780 Defender Series Case
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To the best of our knowledge, no.
answered 3 years, 3 months ago
by
Chris
Otter HQ
0points
0out of 0found this answer helpful.
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