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Most Recent Questions
Recent Question:
One of the "clips" on my Defender holster that holds my Samsung Galaxy S4 broke when it fell. Is that guaranteed?
Recent Question:
my belt clip broke and i can't remember if it is still uder warranty ihave a samsung s4 mini
Recent Question:
Can I buy a replacement slip cover without the shell?
Recent Question:
Can I buy just the screen protector piece for my Defender Otterbox
Recent Question:
do you have a case that will fit my Samsung Galaxy s4 that has a 7500 mha battery in it?
Questions with Most Recent Answers
Question:
One of the "clips" on my Defender holster that holds my Samsung Galaxy S4 broke when it fell. Is that guaranteed?
Question:
my belt clip broke and i can't remember if it is still uder warranty ihave a samsung s4 mini
Question:
How do I take the inner plactic box off my phone?
Question:
Can I buy just the screen protector piece for my Defender Otterbox
Question:
I bought an OtterBox Holster Case from ATT today for my new Samsung Galaxy S4. The package was thrown away before

Customer Questions & Answers for
Otterbox Defender Series Realtree Case

Stand out by blending in with the Realtree camo Galaxy S4 case by OtterBox.
Customer Questions & Answers:
19 Questions
 | 
47 Answers
Overall Rating:
4.362 out of 5
4.4
out of
5

Questions & Answers for Otterbox Defender Series Realtree Case

Question
One of the "clips" on my Defender holster that holds my Samsung Galaxy S4 broke when it fell. Is that guaranteed?
asked 2 weeks, 2 days ago
by
Anonymous
on Defender Series Realtree Case
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We'd be happy to assist you with a replacement. Please use the link below to submit your warranty claim:

https://www.otterbox.com/en-us/warranty-claim
answered 2 weeks, 1 day ago
by
CustomerService
0points
0out of 0found this answer helpful.
Question
my belt clip broke and i can't remember if it is still uder warranty ihave a samsung s4 mini
asked 3 weeks ago
by
jimmyjam
on Defender Series Realtree Case
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We would be happy to assist you with your warranty. Please use the link below to complete your claim:

https://www.otterbox.com/en-us/warranty-claim

Please call us at 855-688-7269 if you experience any issues
answered 2 weeks, 2 days ago
by
CustomerService
0points
0out of 0found this answer helpful.
Question
Does this case come with a clip to hold the phone on your side
asked 3 months ago
by
Keeli
on Defender Series Realtree Case
0points
0out of 0found this question helpful.
4 answers
Answers
answer 1
Yes
answered 2 months, 2 weeks ago
by
Knightwolf
0points
0out of 0found this answer helpful.
answer 2
Yes
answered 2 months, 2 weeks ago
by
Reebs
Chatham, Ontario, Canada
0points
0out of 0found this answer helpful.
answer 3
Mine did.
answered 2 months, 3 weeks ago
by
ChowChow2
0points
0out of 0found this answer helpful.
answer 4
The Samsung Galaxy S4 Defender Series comes with a holster that will enable you to clip your phone to your side.
answered 3 months ago
by
CustomerService
0points
0out of 0found this answer helpful.
Question
Can I buy just the screen protector piece for my Defender Otterbox
I have the Samsung Galaxy 4 otterbox and I scratched the screen protector.
asked 1 month, 3 weeks ago
by
Anonymous
on Defender Series Realtree Case
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
You can purchase the inner shell or ask customer service for warranty replacement screen
answered 1 month, 1 week ago
by
loglabs
Guilford Ct
0points
0out of 0found this answer helpful.
answer 2
You cannot buy the screen protector separately because it is built into the case however this type of damage could be covered under our warranty. Please call us at 1-855-688-7269 and we'd be happy to assist you with a warranty claim.
answered 1 month, 3 weeks ago
by
CustomerService
0points
0out of 0found this answer helpful.
Question
do you have a case that will fit my Samsung Galaxy s4 that has a 7500 mha battery in it?
asked 1 month, 3 weeks ago
by
Anonymous
on Defender Series Realtree Case
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If the additional battery changes the dimensions of the case it will not be compatible with our line of cases for the Samsung Galaxy S4.
answered 1 month, 3 weeks ago
by
CustomerService
0points
0out of 0found this answer helpful.
Question
Best cover for Samsung Galaxy Stardust tracfone?
asked 2 months ago
by
Anonymous
on Defender Series Realtree Case
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
We do not have plans to produce a case for the Samsung Galaxy Stardust tracfone at this time, but I will submit a product request on your behalf. Please keep in mind that we are always adding new cases, designs & colors, so that may change in the future. I would recommend signing up for our newsletter and keeping an eye on our Facebook page as those will provide you with the most up to date information on new case releases.
answered 2 months ago
by
CustomerService
0points
0out of 0found this answer helpful.
Question
I would like to see if you make an otterbox defender series case for the galaxy s4 active?
asked 3 months, 1 week ago
by
lewisjtiii
on Defender Series Realtree Case
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Sadly the Defender Series case for Samsung Galaxy S4 Active has been discontinued and is no longer available. I am very sorry for the inconvenience.
answered 3 months, 1 week ago
by
CustomerService
0points
0out of 0found this answer helpful.
Question
Can the plastic shell be customized on the NFL case?
Instead of black can another color be selected? Example Rams NFL case with yellow shell.
asked 3 months, 1 week ago
by
SDVL
on Defender Series Realtree Case
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
At this time the NFL Defender Series case for Samsung Galaxy S4 is only available in the color combination shown. I will submit a product request to our design team on you behalf, and this may change in the future as we are always adding new colors & products.
answered 3 months, 1 week ago
by
CustomerService
0points
0out of 0found this answer helpful.
Question
Is the Defender series Waterproof ?
Is the Defender Series Waterproof ?
asked 3 months, 1 week ago
by
readingracer
on Defender Series Realtree Case
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The Defender Series case for Samsung Galaxy S4 is not waterproof.
answered 3 months, 1 week ago
by
CustomerService
0points
0out of 0found this answer helpful.
Question
Custom camo case
Can I get a pink camo case with orange & black instead of the gray & white?
asked 6 months ago
by
Zulu50
on Defender Series Realtree Case
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
No
answered 2 months, 2 weeks ago
by
Reebs
Chatham, Ontario, Canada
0points
0out of 0found this answer helpful.
answer 2
At this time we don't offer mix and match Realtree cases for the Samsung Galaxy S4
answered 6 months ago
by
CustomerService
0points
0out of 0found this answer helpful.
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